Nikalex Privacy Policy
Nikalex, Inc. ("Nikalex" or "we") values its customers and respects your privacy, and wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect through our websites and mobile software applications operated by or on behalf of Nikalex.
This Privacy Policy also applies to information collected through off-line means – such as information collected through our stores, in person interactions with employees, and research projects.
We encourage you to read this Privacy Policy before using the Nikalex Online Properties, visiting Nikalex Physical Properties, or providing information to us. By using the Nikalex Online Properties, visiting Nikalex Physical Properties, or providing information to us, you understand that we will collect, use and disclose your information in accordance with this Privacy Policy.
1.Updates to this policy. We may change this Privacy Policy at any time. Any changes to this Privacy Policy will become effective on the "Last Updated" date. By using the Nikalex Online Properties or providing information to us following such changes, you will have accepted the revised Privacy Policy.
2.Personal Information we collect. We collect two types of information: Personal Information and Other Information. "Personal Information" is information that relates to you as an identifiable specific individual. "Other Information" is any information that cannot be tied back to you as a specific individual. Other Information is addressed below, under the heading "Other Information".
We and our service providers may collect the following Personal Information:
Name and Family Name
Postal address (including billing and shipping addresses)
Telephone number
Email address
Credit and debit card number.
IF YOU SUBMIT ANY PERSONAL INFORMATION RELATING TO ANYONE OTHER THAN YOURSELF, YOU REPRESENT THAT YOU HAVE OBTAINED ANY NECESSARY CONSENT FROM THAT INDIVIDUAL FOR USE AND DISCLOSURE OF THAT INDIVIDUAL’S PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
3. How we collect personal information. We collect Personal Information from a number of sources. While we collect Personal Information from you directly, we can also use third-party sources of information in order to fulfill the purposes set out in this Privacy Policy. These sources can include:
Financial institutions (e.g., your credit card company or your bank)
Services providers
Marketing partners
Marketing and advertising agencies and networks
Previous employers (if you are applying for a job with us)
Background screening companies (if you are applying for a job with us)
While we may collect Personal Information from all these sources, we will only use and disclose Personal Information in accordance with this Privacy Policy.
4. How we use personal information. Depending on the purpose, we may use various categories of information in order to achieve the effects you and we expect. As such, it is difficult to specifically call out which category of data will be used for which purpose as the context and circumstances may mandate we use Personal Information for multiple purposes. As such, we find it more useful to describe the purposes for which we and our service providers may use any Personal Information we have collected about you. To that end, we may use Personal Information about you:
To respond to your inquiries and fulfill your requests, including to contact you if necessary
To process and fulfill your order, for example by confirming your order and your billing and shipping information, processing your payments, delivering your products and communicating with you regarding your order
To send you important information regarding the Nikalex Online Properties, changes to our terms, conditions and policies and other administrative information
To send you information by email, postal mail, telephone and other means about our products, services, and other promotions
To administer and fulfill our promotions (please note that certain promotions may have additional rules or policies, which could contain different or additional information about how we use and disclose your personally identifiable information; we suggest that you read any such rules or policies carefully.)
To help us improve the customer experience, including by learning more about your preferences to help personalize your experience with us
To analyze trends and statistics in connection with our businesses and Internet properties, including to measure the success of marketing campaigns and to compile statistics about usage and response rates
To protect the security or integrity of our businesses and Internet properties
As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our Affiliates; (f) to protect our rights, privacy, safety or property, or that of you, our Affiliates or others; and (g) to allow us to pursue available remedies or to limit the damages that we may sustain.
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with [storage methods(s)].
5. Other information we collect. "Other Information" is any information that does not generally identify you as a specific individual, such as:
Browser information
Server log files
Information collected through cookies, pixel tags and other technologies
Physical location of your device
Demographic information and other non-personally identifiable information provided by you
Aggregated information
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
Sometimes “Other Information” is actually capable of being connected to you as a specific individual. If that is the case, then the information is not “Other Information” but is “Personal Information,” and will have the same kinds of protections as Personal Information.
6. How we collect other information.
We and our third-party service providers may collect Other Information in a variety of ways, including:
Through your browser: Certain information is collected through most devices, such as your Media Access Control ("MAC") address, device manufacturer and model, device identifier, screen resolution, and the type and version of your operating system and browser.
Through server log files: An Internet Protocol ("IP") address is a number that is automatically assigned to a device by an Internet Service Provider ("ISP"), and is identified and logged automatically in our server log files whenever a user visits the Nikalex Online Properties, along with the time of the visit and the page(s) that were visited. We and our service providers use IP addresses for purposes such as calculating usage levels, helping diagnose server problems and administering the Nikalex Online Properties.
Using cookies: Cookies allow a web server to transfer data to a device for recordkeeping and other purposes. We and our service providers use cookies and other technologies to, among other things, enhance and personalize your online browsing and shopping experience and facilitate your ongoing access to and use of the Nikalex Online Properties, as well as for online tracking purposes.
We use some necessary cookies so visitors can navigate and use key features on our site. Functional and required cookies help these features work:
Purpose, type, and duration
_acloggedin
Supports login by Scheduling client if the client has an account
Cookie
January 1, 2025
_client_acloggedin
Supports login by Scheduling client if the client has an account
Cookie
January 1, 2025
algoliasearch-client-js
Adds auto-populated suggestions to address fields in Scheduling to help clients complete forms faster
localstorage
Persistent
CART
Shows when a visitor adds a product to their cart
Cookie
Two weeks
CHECKOUT_WEBSITE
Identifies the correct site for checkout when checkout on your domain is disabled
Cookie
Session
client_username
Remembers a logged in Scheduling client's username between visits
Cookie
One year
Commerce-checkout-state
Stores state of checkout while the visitor is completing their order in PayPal
sessionstorage
Session
Crumb
Prevents cross-site request forgery (CSRF)
Cookie
Session
hasCart
Tells Squarespace that the visitor has a cart
Cookie
Two weeks
Locked
Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.
Cookie
Session
PHPSESSID
Securely authenticates a visitor during their checkout in Scheduling
Cookie
One month
RecentRedirect
Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.
Cookie
30 minutes
remember_client
Remembers Scheduling client’s login details if they have an account
Cookie
365 days
siteUserCrumb
Prevents cross-site request forgery (CSRF)for logged in site users
Cookie
Three years
SiteUserInfo
Identifies a visitor who logs into a customer account
Cookie
Three years
SiteUserSecureAuthToken
Authenticates a visitor who logs into a customer account
Cookie
Three years
squarespace-announcement-bar
Prevents the announcement bar from displaying if a visitor dismisses it
localstorage
Persistent
squarespace-likes
Shows when you've already "liked" a blog post
localstorage
Persistent
squarespace-popup-overlay
Prevents the promotional pop-up from displaying if a visitor dismisses it
localstorage
Persistent
squarespace-video-player-options
Remembers video player selected preferences ( volume, playback speed, and quality) for videos uploaded directly to Squarespace
localstorage
Persistent
ss_cookieAllowed
Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies
Cookie
30 days
ss_sd
Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions
Cookie
Session
Test
Investigates if the browser supports cookies and prevents errors
Cookie
Session
TZ
Enables a Scheduling client’s appointments to display correctly based on their time zone preferences.
localstorage
Persistent
We use analytics and performance cookies to collect information about how visitors interact with our site.
Cookie Names; ss_cid, ss_cpvisit, ss_cvisit, ss_cvr, ss_cvt.
Analytics: We may use third-party services, such as Google Analytics or IBM Coremetrics, in connection with the Nikalex Online Properties. Such services use cookies and similar technologies to analyze how visitors use the Nikalex Online Properties, to compile statistical reports on activity related to the Nikalex Online Properties, and to provide other services related to the Nikalex Online Properties. Such services may also collect information about visitors’ use of other websites or other online resources. For more information about Google Analytics, including how to opt out, please visit https://tools.google.com/dlpage/gaoptout. For more information about IBM Coremetrics, you may review its privacy policy located at http://www.ibm.com/privacy/us/en/.
Flash Local Stored Objects: We and our service providers may use a third-party technology, called Flash, in connection with the Nikalex Online Properties, including our online content. Flash provides a facility, referred to as Local Stored Objects ("LSO"), that allows a website operator or online content provider (or their service providers) to store certain information locally on an individual’s device; for example, Flash LSOs can be used to store information regarding an individual’s device. If you do not want Flash LSOs stored on your device, you can adjust the settings of your Flash player to block Flash LSO storage using the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to as "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your device without you being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with the Nikalex Online Properties. We expect our service providers and technology suppliers to honor any decision by you to restrict or limit Flash LSOs, but we cannot guarantee that they will do so.
Using pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) are small images that may be used by us and our service providers in connection with some pages of the Nikalex Online Properties and HTML-formatted email messages to, among other things, render such pages to you on various hardware devices and operating system versions, track the actions of users and email recipients, serve relevant marketing communications to you, measure the success of marketing campaigns and compile statistics about usage and response rates. Pixel tags may collect information such as the pages, features and links accessed by a user, and the IP address, browser type and operating system of such user’s device.
Physical location: We and our service providers may collect the physical location of your device by, for example, using satellite, cell phone tower or WiFi signals. We may use your device’s physical location to provide you with personalized location-based services and content, including for marketing purposes, based on the choices that have been made with respect to such uses. We may also share your device’s physical location, combined with information about what advertisements you viewed and other information we collect, with our third-party marketing partners, such as our Promotional Partners, to enable them to provide you with more personalized content and to study the effectiveness of advertising campaigns, based on the choices that have been made with respect to such disclosures. In some instances, you may be permitted to allow or deny such uses and/or sharing of your device’s location, but if you choose to deny such uses and/or sharing, we, our service providers, and/or our third-party marketing partners may not be able to provide you with the applicable personalized services and content.
From you: We and our service providers may collect demographic information such as your city, state or zip code of residence, as well as other information, such as your preferred means of communication, your gender and your date of birth, when you voluntarily provide this information to us or our service providers. You may also have the opportunity to provide us with information regarding major events such as weddings, child births and the purchase of a new home. We also maintain a record of your orders, purchases, exchanges, returns, wish lists and gift registries in connection with the Nikalex Online Properties or our businesses. Unless combined with Personal Information, this information does not personally identify you or any other customer or potential customer of our businesses.
By aggregating information: We and our service providers may aggregate Personal Information collected from our customers and potential customers, for example by using Personal Information to calculate the percentage of such individuals who have a particular telephone area code. Aggregated Personal Information does not personally identify you or any other customer or potential customer of our businesses.
7. Third parties and third-party sites. To the extent that you submit any Personal Information to any third party (for example, via a third-party software application or service — including any social media service – that is included in, available through or linked to from the Nikalex Online Properties), such third party’s collection, use and disclosure of such information may be governed by its privacy policy, and not by our Privacy Policy. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties.
WE ARE NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USAGE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTIES, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, ANY THIRD-PARTY SOCIAL MEDIA PLATFORM (SUCH AS FACEBOOK INC., INSTAGRAM, LINKEDIN, ETC), ANY THIRD PARTY MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH CERTAIN NIKALEX ONLINE PROPERTIES ARE AVAILABLE (SUCH AS APPLE INC. OR GOOGLE INC.) OR ANY THIRD PARTY OPERATING ANY SITE TO WHICH THE Nikalex ONLINE PROPERTIES CONTAIN A LINK. THE INCLUSION OF A LINK ON THE NIKALEX ONLINE PROPERTIES DOES NOT IMPLY ENDORSEMENT OF THE LINKED SITE BY US OR BY OUR AFFILIATES.
8. Third-party advertisers. We may use third-party advertising companies to serve ads when you visit the Nikalex Online Properties. Please note that these companies may use information about your visit to the Nikalex Online Properties to provide advertisements about goods and services that may be of interest to you. In the course of serving advertisements to the Nikalex Online Properties, these companies may place or recognize a unique cookie on your browser.
9. Security. We seek to use reasonable organizational, technical and administrative measures to protect Personal Information under our control. Unfortunately, no data storage system or data transmission over the Internet can be guaranteed to be 100% secure. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be non-negotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures.
10. Miscellaneous. We will try to comply with your request(s) regarding your privacy concerns as soon as reasonably practicable. Please note that if you request to opt-out, we will not be able to remove your Personal Information from the databases of our Affiliates, Promotional Partners and other third parties with which we have already shared your Personal Information (i.e., to which we have already provided your Personal Information as of the date that we implement your opt-out request). Please also note that if you do opt-out of receiving marketing-related messages from us, we may still send important administrative messages to you, and you cannot opt-out from receiving such administrative messages. For example, when you place an order, we will continue to confirm your order and shipment status by email. We may also need to contact you via telephone, email or postal mail with information or questions regarding your order.